Testimonials About Storage Solutions

  • "Great customer service would recommend to a friend" - Lana
  • "Crystal was very helpful.  Going out of her way to help" - Marco Antonio
  • "Good customer service and good price compane to other storage" - Edwin
  • "Outstanding customer service, staff is friendly and professional." - Jennifer
  • "The onsite respresentative (Kim) was extremely helpful and I would highly recommend to everyone" - Frank
  • "Everything about this facility is 5 stars hands down" - Lindsay
  • "Amazing people and great customer service is what you will receive.  The first thing I noticed about the facility is the security gate and a smiling face offering to assist me.  It took all of ten minutes to complete my registration and a location was given to me along with the keys and pass code.  My location is very clean and spacious.  Thank you!" - Enrico
  • "Kim the onsite manager was outstanding! Moving is up there with some of the most stressful times in a persons life.  Kim and her husband were sympathetic and compassionate but also extended to us uses of the facility past 5 o'clock to unload and allowed me to unload the following morning the contents of my truck.  I wish I had found this location a year ago." - Denise
  • "A very positive and comfortable atmosphere.  Staff was polite and very knowledgable when answering my questions" - Jackie
  • "I was very pleased with this facility and the staff.  Very friendly and a clean environment" - Carol
  • "The place is super clean and very nice! The staff was very informative about everything that goes on there and how everything works" - Jaymz
  • "I'm well pleased with storage solutions on how they handle business.  Over all I like the cleanest having a lift to help with moving my stull up into were my unit was.  I'm pleased with everything thank you" - Lydia
  • "Deborah ... is very helpful no matter the circumstance always tries to accommodate my needs, doing whatever she can to make my storage errand not so hard, but rather pleasant." - ysmael salas
  • "Staff is generally really friendly.  Generally, fairly safe, though there seem to be a few unstable individuals that are occasionally present.  I personally haven't had any bad run ins with any of the patrons." - Mitchell
  • "I'm very happy with the access to my storage.  Turned out to be a comforbale experience even though I moved on my own." - Anthony
  • "I like to thank Storage Solutions for helping me with giving me a reasonable price on getting my unit the service was great." - Lydia
  • "This was a wonderful experience both on the phone and in person we got just the best service and really helped to make our experience wonderful. We would recommend this place to anyone that asks." - Darla
  • "The staff and facilities are equally as great! I had moved out of my storage unit and then had to unexpectedly move again and rent a new one 2 months later.  I didn't even want to use another storage place even if they cost less, because the quality and care that I have received at Storage Solutions made all the difference!" - Maya
  • "Amazing place clean new affordable.  They have great security measures.  I feel secure with my belongings there." - April
  • "I like the location I like the facility.  I feel safe having my stuff stored there." - Kimberly
  • "Very clean and secure units.  Customer service was very great.  Answered any questions we needed to know." - Sade
  • "This is an excellent business.  Angie and Lucy are two fine managers who keep the place clean and safe - which is very important to me as a woman using a storage place.  We used one of the large, external entry spaces for two years, and I had no problems with access.  I used the automatic bill pay set up, too, with no problems.  I am delighted to recommend them to any one in the area who needs extra space!" - Jennifer
  • "One of the best customer service experiences I've had in a very long time!  We went in yesterday when they only had about an hour prior to close and were helped out by Pat.  She took her time and explained everything to us in detail, and seemed like she truly wanted to give us the best unit for what we needed.  She wasn't pushy in any way, and made the experience which should have been stressful, enjoyable by her happy spirit.  Walked away thinking to myself, if only there were more Pat's in this world, it would be a better place!  I would recommend this place to everyone!" - Kayla
  • "Jessica was very helpful, the place was clean and I feel very comfortable having my stuff stored there." - Gian
  • "Nice place. Safe environment. Sensible rules and regulations. Attentive Staff." - Aaron
  • "Lucy is great and she is top in customer service.  Thank you Lucy." - Rachelle
  • "Nice place...very convenient and clean with good service in the office!" - Jeri
  • "Storage Solutions on Main St. is near our residence.  The facility is clean, neat, and the rates are very competitive.  As a disabled person, I was happy to see that my rental unit was on the first floor in climate controlled conditions.  In fact, all the units there are on the first floor! Security appears to be top notch and the staff are friendly.  Rental insurance is reasonable and is added into the monthly rent.  All in all, this rental is a very pleasant experience!" - James
  • "Good value overall, best place I could find in Sacramento" - Zachary
  • "The service was the best I have ever seen" - Allan
  • "The facility was very clean.  The staff was extremely friendly and helpful.  The price was more reasonable than any other facility I checked out online.  I highly recommend this storage facility." - Martha
  • "Good price, nice place, good security." - Devin
  • "Great place if you're a college student who needs storage for the summer, or anyone/anytime! The elevators make transporting your belongings a lot easier." - Casey
  • "Kym, the facility operator and manager is an Angel.  I've had difficulties with the financial aspect of the facility but Kym was always there to help me even when she didn't have too.  Her customer service is what made me decide to use this storage center over others as well.  She's a sweet pea, so thank you Kym!" - Chuck
  • "The lady was really nice, explained the procedure and was able to get us help.  The people were very sweet and the storage space was clean and ready to go." - Princess
  • "I have been a customer since 2007 and just recently left Storage Solutions as I moved out of state.  This place is awesome they met all my needs and then some!!!!  I don't do business with a place for 9 years if I am not satisfied so this should tell you do business with Storage Solutions they are amazing!!!!  Their prices are great and Pat and Mardi in the office are the best!!!! Thank you for taking care of me and my stuff for the past 9 years and if I ever make it back to California you have my business." - Kym
  • "I needed to find a storage facility at the last min and was not happy about it due to my experience with other facilities in the past.  I reserved a 5x5 unit online at like 2:00am from my phone.  The following morning Jessica one of the office staff called to confirm my reservation.  She answered all my questions in such a polite and pleasant manor that I forgot how stressed I was to begin with.  When I arrived to the place I was greeted by Jessica who showed me around to the different units answering all my questions honestly.  The facility was secure, very well kept & even the restroom was immaculate.  But, for me its all about the people behind the counter that sets the difference amongst the rest...so I give five stars to Jessica at Storage Solutions." - Stu
  • "Amanda and Troy are fantastic!  Amazing customer service!  The place is clean, super secure, and they have great prices." - Diana
  • "This storage facility is bar none the best, friendly and I couldn't say enough good about them.  Two years ago we lost everything in the cocos fire, they stepped up and compassionately offered us three months free to help us get our life together while we tried to accumulate furniture etc for our new beginnings.  They are the nicest and most loving people.  Professional helpful business we 100 percent recommend them..." - April
  • "Lucy and Angie are a wonderful team.  I had to transfer over my mom's unit to my name and Lucy went above and beyond (as she always does) making the process seamless and painless for me.  I've been with them since 2008 and have never had any issues.  Facility is clean, well lit, and the staff are friendly and knowledgeable; fantastic customer service.  They also make courtesy calls if they see you haven't paid yet, to make sure you avoid paying the late fee; they've saved me a few times with those calls.  I definitely have piece of mind knowing my stuff is secure and that I can count on their staff to be there if any issues arise.  I would highly recommend." - Gabriel
  • "Don't be fooled by the outside - they are in the process of renovating the grounds.  The inside is gorgeous and very well kept.  Staff complete security checks daily.  Staff were incredibly helpful and thorough.  Great place to rent a storage unit from!" - Ashley
  • "I would recommend this place, nice quiet street" - Cheryl
  • "Great way on breaking down the storage prices." - Daraujanae
  • "We looked for a while to find a good place to store our trailer in SoCal and the prices were ridiculous and there weren't many places that had vacancies.  My wife stumbled upon Storage Solutions and after a quick phone call we were set.  We found a free month rent coupon that the manager took without hesitation and after a quick stop to do paperwork everything was all set.  The customer service was outstanding and their flexible payment option via auto draft credit card works great." - Jason
  • "I selected this facility from an online comparison page, because it was the lowest rate for the size space I needed.  When I arrived, I received an even lower rate than expected.  When does THAT ever happen?! Hooray! - Marvel
  • "Awesome location, very private, great staff." - Javier
  • "Very clean facility. Great customer service." - Rita
  • "Registration was easy, and service was great!" - Elizabeth
  • "New facility that's clean and well organized.  The front desk staff was friendly and helpful and efficiently helped us find a unit." - Christina
  • "Angie and Lucy were great at helping me out with a unit.  They both have great customer service I definitely recommend using this storage facility.  and the fact that the gates are open unitl 10pm is also awesome." - Belinda
  • "I wish all U-Haul authorized centers were staffed by people like Andie!  She was an absolute gem.  She assisted me when I was looking to make a reservation and when I ended up calling her back to let her know the horrible service I had received from the customer service center, she stepped up and "fixed" my reservation.  Here's the kicker, I wasn't even renting from her (she didn't have the trailer I needed).  I had to go 2 miles down the road but she made sure they had what I needed and my reservation was all squared away.  On behalf of my family (my husband and our friends that lent their time and truck) we thank you so much!" - Nicole
  • "Very clean, very easy to get to your unit.  I really like it has climate control." - Thomas
  • "This is THE place to store your personal items.  There are SO MANY reasons why you should use this storage place but the number on reason why I stongly recommend Storage Solutions is because their unwavering CUSTOMER SERVICE!!  Many businesses lack this and I am so glad Troy has proved to me that there are businesses who still believe in treating their customers with top notch service.  Troy, you rock man!!  Thanks for your assistance and accommodations for such a timely move." - Ryan and Jody
  • "Amanda was very professional and great to deal with!" - Jackie
  • "Very friendly staff and easy to find facility." - Richard
  • "The manager was thoroughly professional and made the trascation smoot and effortless.  He was courteous and helpful.  Facility is nearly an hour away but well worth the drive." - Carole
  • "Beautiful facility. Very direct and friendly." - Dalia
  • "Chris called me immediately and was willing to stay late to rent the unit to me.  Vey professional, quick process and I love how secure the unit is.  the indoor warehouse is great!  Great price, everything was upfront, no hidden fees or surprises.  I am very happy and will recommend you to others." - Catherine
  • "I recently rented a small storage space here.  The facility is fairly large and very clean.  The staff and customer service were great.  I'd deginitely recommend this facility to friends and family." - Nicole
  • "The manager is easy to work with. There is an electonic gate. Units were competitively priced and the open access hours were later than other storage places in the area." - Brandy
  • "Great customer service and fast and easy to get to storage." - Ruben
  • "Steven has been very helpful and professional.  I was able to find a unit that fit my needs and budget." - Andrea
  • "The manager should do stand-up.  We moved in on Sunday, 1/24/16.  He made the entire experience (following the move from hell) very light and funny.  This guy completely redefines the parameters of customer service.  Our only 'complaint' (if this qualifies)? The timer lights in the units only stay on for about 15 minutes, so you get plenty of exercise running back and forth to reset it.  Other than that, we would totally recommend these people." - Ralph
  • "Excellent customer service, and the whole experience was a breeze.  Facilities are clean and well kept." - Lex
  • " Perfect people and place to store valuable goods." - Tsighe
  • "Very clean facility. The staff is helpful and friendly. Managers (Lucy and Christopher) are very courteous and professional." – Carlos
  • "The customer service here is outstanding from the time we came in and rented 2 units. The facility manager was wonderful and went out of her way to make sure we were happy and has held to every promise she made. I would tell everyone I know about !" – Juan
  • "My experience renting a unit was extremely positive. The facility manager was very friendly, informative and knowledgeable. I'm very satisfied with my service and will definitely refer anyone here with future storage needs. Thank you!"
  • "I just wanted to take the time to thank you for a great experience with your San Jose, CA facility. Your managers are knowledgeable, personable and a pleasure to deal with."
  • "I left another storage facility as they raised my fees when they committed when I moved in they would not. Further one of their customer service agents was not truthful with me and offered no satisfaction. I discovered Storage Solutions on the web, completed a temp. reservation on the web and within a few hours received a call from the site mgr Christopher. He couldn't have been more helpful and professional. I arranged to meet him at the site for an inspection and evaluation. He, along with the site mgr Lucy were most helpful and accommodating. I moved out of two other facilities into theirs and so far so good." – Bob Jaynes
  • "Called a few places from internet. Went to the cheapest quoted place. Walked out disgusted and wouldn't rent at that place if it was free. Went to Storage Solutions and was welcomed and appreciated me for coming in. They had my unit on reservation and showed me the unit. Unit was so clean you can live in it. Access was great and had so many elevators to access my unit. Mostly the staff called me back to confirm the appointment and even better in person. Would recommend to all my friends." – Scott
  • "We needed a space to store our art installation for the San Jose Biennial 2012. Since the installation is heavy we needed a first floor storage. There was no space available for the rent we could pay but Kings Road organized a larger space first floor for the same rent. This is really great service. thank-you!" – Mona El Khafif
  • "Things moved along expediently.  The fellow working in the rental office was friendly and quite helpful.  Great experience." - Elizabeth
  • "The customer service was excellent and very fast to get into my storage.  The price was very reasonable and I like the storage facility over all.  An 11 out of 10.  I have been in other storages and like this one the best and the hours are great.  The one I was at last time closed at 7pm, that was way too early." - Veronica 
  • "Angie & Lucy = GREAT Customer Service!!! So far I am very happy I chose you guys, I hope you continue  with this awesome customer service and having the place as clean as I saw it!!!! - Adriana 
  • "I love the fact that they gave us a tour of the facility and showed us how secure it is.  When we were showed to our storage unit it was very clean.  My husband and I were very impressed." - Olimpia 
  • "Staff is friendly the storage is clean" - Francis
  • "Great service for the price..I do recommend this storage place to my friends" - Daniel
  •  "I appreciate the customer service I have received with your storage facility.  Everything I needed was handled with professionalism and courtesy.  I am happy to refer anyone to your company." - Allyson
  •  "Easy access, very clean and secure.  Rodney is Very Helpful! Half the price as Northern Marin.  Just moved in last weekend...so far so great! Love all the Security....VERY IMPORTANT, Thx again!" - Carl
  •  "Ryan, the new manager, was extremely informative and helpful during check in.  While the temporary gentleman (I'm pretty sure it was Don) was kind and showed me my space very promptly and fill me in about security along the way.  Thank you!" - Alyssa
  • "Very impressed with Lucy and Angie who were extremely helpful and professional." - Carroll
  •  "Very nice, modern facility, all roads in excellent repair, security gate in good repair, closed-circuit cameras everywhere.  People in front office were very kind and supportive.  An excellent choice." - Ed
  •  "I love this place! I moved in on New Years Eve and without knowing it, the office was closing at 2pm...I was not able to make it there until 3:00 and the manager waited for me, signed me up and explained all hidden details in the contract and went through every detail of how to make sure there would be no confusion on any of the rules.  The security and lighting and cleanliness of the place is wonderful and I am so happy to be with this professional, yet warm friendly people.  Small town caring about customers is here." - Anne
  • "Every time we access our unit they are cleaning" - eeyoresperson
  • "We love Storage Solutions where we store our Travel Trailer.  It has easy access to bring in our trailer and hours to come and go are longer than most facilities.  Lots of lights and security cameras.  Staff is very friendly.  I would recommed this to my friends." - Brian
  •  "I received a call immediately after showing interest in the facility, online.  I talked to Ryan on the phone, told him I wanted to move in that very day!!  He said if I was there in an hour, I could move in! I was greeted by name at the door, he explained everything perfectly, showed me the storage, answered my questions, and made me feel very secure.  I had a great experience at this facility, and I still continue to rent there..." - Crystal
  •  "Secured the storage unit online. Called to ask questions the online service was great.  I received an e-mail from the online service in about 5 minutes to verify the reservations of the storage unit.  In less than 10 minutes, Storage Solutions of Elk Grove called me to verify and answered additional questions.  Check in on site, took about 10 minutes.  We also store our RV there.  Reliable service and the security is great.  Excellent service and reasonable rates." - Susan
  • "I was looking for a very small storage place for a few items in transition from an old apartment, to living with my daughter.  Luis was very helpful and straight to the point.  Filled out the paperwork and he explained all the details.  He then walked us to the unit to make sure it was big enough.  Luis is a great employee.  Thank you!" - Marlene
  • "Kyle, He went up and beyond his call of duty too make sure that I was settled into my storage unit. You have a very responsible young man that know's the best way to treat customers." - Ron
  • "Great service and a great price.  I'm so glad I found this storage." - Neal
  • "I got a call from Kyle at the facility within 30 minutes after reserving our unit.  when we got there, Kyle was helpful, friendly, thorough with the contract and had an answer for every question.  Plus the lift was fun to use! Overall great experience!" - Carole
  • "Pat in the office called me back almost instantly with a "welcome call/confirmation". She walked us through the Storage to our spot and explained everything we can and can't expect.  Thank you" - Katie
  • "I love the place and clean and safe area.  I definitely recommend this place.  to all the people in San Jose and why not the whole bay area I LOVE IT!" - Marissa
  •  "Kyle, the property manager, was very helpful and provided good tips on savings.  The process of getting the unit was really easy and painless." - Denny
  •  "I like this location for a great customer service for a decent price.  Was easy to move my boxes even on the second floor." - Ivan
  •  "The price break is due to the location (tucked in an industrial area by train tracks behind arena).  Complex is clean and secure.  Units are clean and easy to access.  Staff is friendly." - Julie
  •  "The person who helped me was outstanding and accommodating.  When I get good customer service I feel more secure about my decision which goes a long way." - Rena
  •  "I like the central location.  Kyle was awesome and answered all of my questions!  Can't wait to see the upgrades you guys will be doing to the space." - Annelyse
  • "Price was great. Good location. I live in Berkeley and I saved at least $100." - Amelia
  • "Clean, easy access, nice, friendly staff.  Lighting would be nice but not a deal breaker." - Fred
  • "Kyle's customer service was inpeccable.  We were really pleased with his attitude and because of him we felt comfortable with using storage.  We have never had to in the past and her made the experience calming." - Linda
  • "Very secure place. Very clean. Check in was easy.  Always like Storage Solutions" - Scott
  • "Easy, fast, and convenient" - Marina
  • "Luis was extremely helpful.  I'm a woman who's 60+ and he made me see what was best and safest for me as a move in.  Thanks" - Analizabeth
  • "The place was clean. Had a lift to the second floor, where my unit was, which proved to be very handy and easy to use.  Easy to find and get in and out of." - Christy
  • "I thought signing up would be a lot of hoopla but the employee helped me get set up very quickly cause I was on a time frame." - Josue
  • "Staff was helpful and friendly" - Heidi
  • "Steve was great, had a problem but he took care of it and move in went great." - Dennis
  • "Andy is the greatest! Super helpful and courteous both over the phone and in person.  The grounds and facilities are very well kept!!" - Samela
  • "I don't have to worry about my things.  I love this place." - Robert
  • "Ryan is fantastic.  He is straight forward and honest.  I would highly recommend this facility to family and friends." - Heather
  • "The solution was a problem, until I found the storage solution in downtown San Jose.  Some great security explained a good things about no worry." - Lory
  • "I was looking for a storage unit when I had to move suddenly. I was trying to find a good amount of space for a decent price when I found this place.  Definitely within my price range!  I was shown my storage and was fully checked out in less than 15 minutes.  Definitely recommending this place to a friend!" - Carl
  • "Storage solutions offers a good locations with good pricing.  They are located indoors which offers great protection of the elements and a nice clean storage facility which can only be accessed by storage renters.  this facility is one of the best in San Jose and is unrivaled in customer service." - Jonathan
  • "Mardi Pring, has been amazing.  From the day I got my storage unit to move my move out day.  By far the best experience I've had at any storage location.  I'm so glad I stumbled on this location.  Thanks Mardi!!!" - Lila
  • " Diamond in the rough.  Clean secure spot. Friendly on site and active management very helpful.  Pricing was good.  Around 5pm I noticed that it gets busy but enough room to navigate.  My reservation was confirmed.  I received a follow up call and check in fast." - Manny
  • "Everyone who workd there was cheerful, helpful, and made the storage move-in seamless.  Thank you!" - Rose
  • "This facility was easy to get to.  Kyle made the process smooth and safe!" - Michelle
  • "No need to look else where.  Called around and stopped by the property.  Staff was willing to work with my schedule and met my needs for the business.  Place had great access and the cleanest site I've been to.  Our company rents many units through out the year due to our business and now we've found a keeper and will continue to rent here.  Only problem is they are very full so need to reserve a unit ahead of time.  But otherwise, the best in the area.  Thank you for the service and the willingness to accommodate." - Gin
  • "Pat was a joy to work with. She is kind and knowledgeable.  Anytime we had any questions she answered immediately and quickly.  I hope her boss knows what a true gem she is . :)  We were very happy with our experience and would recommend Storage Solutions in Norco to everyone! Thank you Pat!" - Amber
  • "We called around looking for Storage facilities with climate control and finally found one.  I like the fact that it is clean and I think they are the only storage facility that had all their units individually alarmed, which is very awesome.  The people working in the office were very helpful, Mardi and Pat.  Would definitely rent here again!! - Jill
  • "Great customer service!  Honored their promotion and was genuinely concerned for our needs, Thank you! Mardi and Pat." - Selvia
  • "Hassle free and an easy smooth move into my storage unit.  The staff was helpful and truly had my best interest in mind through the entire process, like picking a unit with the best location that would make it easy for me to move in and making the paper work as painless and quick as possible....The facility in all is really kept in a clean and organized state and the staff is great and will make your move as easy as they can.  A great place to store anything you might need a little extra space for." - David
  • "Rodney and Ryan are cheerful and very helpful" - Leitha
  • "Ryan was really professional and friendly and made the entire experience pleasant and seamless.  I highly recommend Storage Solutions." - Hilary
  • "Quick and easy to get registered.  Staff was friendly and helpful." - Michelle
  • "I would recommend Storage Solutions Elk Grove for all storage needs.  They have a clean and secure facility, and they go above and beyond to meet your needs.  The facility manager Andi was very knowledgeable and extremely helpful.  She went out of her way to make me feel comfortable and walked me through every step of the process step by step and answered all my questions thoroughly.  A positive process from start to finish." - Brendan
  • "Easy online scheduling.  We ended up renting a different unit than we reserved, but only because we found a better one at the same price at that facility." - Ranjan
  • "The staff there was very professional.  First good impression when you walk through the office door.  Easy access to your storage unit even on the second floor.  As a woman I can even go there at night and feel safe." - Veronica
  • "After cleaning up a misunderstanding about the storage, trying to find a location to store my belongings which no one had any available space, I moved in at the end of the day.  Everything worked out as planned, and I am satisfied with Storage Solutions.  I would store here again without any hesitation." - Christopher
  • "The staff were friendly & the place was clean & well secured." - Kerry
  • "I just rented a storage unit and I was really impressed with Amanda.  The place is very clean and she is so knowledgeable and helpful as I was not sure of the size I needed.  The paperwork did not take long at all and I was on my way.  I was glad I could purchase boxes and didn't have to go elsewhere.  I would recommend Storage Solutions." - Yolinda
  • "We've stored in many places over the years.  We've never encountered anything like this manager.  Every move, of course, is stressful.  Not only did he stay later after office closing hours on a Sunday, and made the check-in smooth and easy...he was downright funny.  The man should be doing stand-up.  Yes, we would definitely recommend Storage Solutions in Rohnert Park." - Ralph
  • "That representative that helped me was more than helpful and so was her coworker they found me the best deal and worked with me on pricing to fit my tight budget." - Ashlee
  • "Over all this company has the best rates, very clean and the people who work here are friendly, courteous and knowledgeable of what's going on, even with specials.  I've been renting 8 months and have had a great experience with them, I recommend Storage Solutions." - Lupe
  • "Great place...NOT creepy and diry.  The staff people are helpful" - Veronica
  • "Very good so I was happy with their services" - Sharon
  • "This facility is one of the cleanest and professionally run that I have ever used." - Steve
  • "I got the perfect size unit for my needs and the management is great" - Krystal
  • "Very polite and helpful staff.  Storage space was exactly what I needed." - Janet