An Important Message to Our Customers on Coronavirus (COVID-19)
The health and safety of you, our customers and guests, is of utmost importance to us. We are closely monitoring updates from the Centers for Disease Control and the World Health Organization regarding COVID-19 for additional preventative practices to implement. We will continue to modify these precautions and policies as needed to address the threat of COVID-19.
OUR FACILITIES REMAIN OPEN AT THIS TIME
While the current pandemic remains fluid, we will make every effort to remain open unless a governing body orders business closures as an emergency precaution. Many of our customers are depending on their storage units for supply chain continuity and many college students are renting storage units due to school closures. To support our customers' efforts to support communities and maintain stability, we are committed to remain at their service. Our normal office hours and gate access hours remain unchanged.
We strongly encourage our customers to reduce the risk of community spread and ask that you wear a mask when you are onsite and only access your storage unit if necessary. We have advised our employees on how to maintain a "social distance" and keep a 6 foot distance from customers as a precaution. We may ask customers to transact with us one-at-a-time or without entering the office. We apologize for not making you as comfortable as possible. As an alternative, please consider using our phone and electronic methods for renting storage units, making payments, or contacting us for information.
We will be cleaning our keypads, door handles, counters, fixtures, hand carts, and other frequently touched areas of our property daily.
If an employee becomes ill, they will be asked to go home and not return until they are symptom free without medication for 24 hours.
Our employees have been advised to wash hands frequently for a minimum of 20 seconds or to use hand sanitizer with at least 70% alcohol. They have also been advised to cover all coughs and sneezes with a disposable tissue.
STORAGE SPACE RENTALS, PAYMENTS, ACCOUNT QUESTIONS
Our facilities remain open for business and we look forward to continuing to serve you during this time. However, we would like to help minimize the risk of community spread and encourage our customers to avoid face to face transactions with our employees.
Lastly, during these unprecedented times we ask for your patience and understanding if things do not go as smoothly as you would normally expect from us. Thank you for being a customer of Storage Solutions and we hope that you and your loved ones are staying safe and healthy during this difficult time.